Position Type: Full-time, exempt, 40 hours per week. May include some nights and weekends.
About the Organization: Founded in 1970 by a group of volunteers, 360 Communities is a nonprofit organization which provides services to more than 16,000 people annually in over 40 locations in Dakota County, Minnesota. Holistic services include a network of five food shelves, two family resource centers, two domestic and sexual violence shelters, and two programs that support school success from birth to high school graduation.
Our mission: 360 Communities delivers safety and stability that improves lives.
The goal of this position is to provide leadership in the development and delivery of 360 Communities Outreach Services to victims of domestic and sexual violence. This position will ensure the quality and efficiency of all of 360 Communities community- based advocacy services. The focus of this position is on the coordination and provision of effective advocacy services and facilitating meaningful participation and respectful communication between 360 Communities staff, volunteers, donors, community partners, individuals and/or families and individuals experiencing domestic violence, sexual assault, and/or child abuse and neglect.
Description of Responsibilities:
- Demonstrate commitment to the agency’s mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.”
- Supervise and evaluate outreach staff to ensure quality holistic services, follow up and case management for victims of domestic violence, sexual assault, and child abuse and neglect.
- Develop objective performance measurements to ensure consistent, high-quality evaluation and goal setting for staff.
- Oversee comprehensive legal advocacy (excluding legal advice or representation) provided by outreach staff and volunteer court advocates.
- Develop and maintain strong working relationships with all community partners and ensure that services provided by external partners are of quality for victims of domestic and sexual violence; this includes active participation in the Coordinated Community Response Team in Dakota County and other community workgroups.
- In collaboration with the Violence Prevention and Intervention Manager and Lewis House Supervisor, ensure programs are holistic, culturally appropriate, consumer centric, and accessible.
- Provide leadership, expertise, educational presentations, and feedback to local law enforcement, criminal justice professionals, social service providers, faith communities, medical facilities, schools and other community partners to ensure effective victim centered response to domestic violence, sexual assault, and/or child abuse and neglect.
- In collaboration with the Violence Prevention and Intervention Manager and Lewis House Supervisor, assist in the development and implementation of best practices for services to victims of domestic violence, sexual assault, and child abuse and neglect.
- Actively participate on the Violence Prevention and Intervention leadership team: assisting with facilitation of staff meetings, trainings, team building activities, providing back up as needed, and domestic and sexual violence awareness event planning.
- Recruit, hire, and train, and provide orientation to program staff
- Ensure accurate electronic data entry of services by staff for statistical reports, outcome requirements and evaluation processes required by funding agencies.
- Review and analyze reports / dashboards to determine progress and potential issues. Devise follow up plan as necessary.
- Ensure that all monthly and yearly budget and accounts payable requirements are met in a timely manner in partnership with the Violence Prevention and Intervention Manager and Director of Programs and Operations.
- Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated.
Supervisory Duties and Responsibilities:
- Supervise the Domestic Violence Outreach Advocates
- Responsible for directing, motivating, developing, evaluating and reviewing staff work.
- Managing staff, preparing work schedules, and assigning projects and duties.
- Monitoring and controlling resources used by staff.
- Interview and train new employees, or oversee those personnel processes
Education and/or Experience:
- 3-5 years professional experience working with victims of domestic or sexual violence, 1-2 years of supervisory experience preferred. Bachelor’s degree preferred, but experience in lieu of degree will be considered.
- Experience with socially, economically or culturally diverse populations.
- Working knowledge of human resources; professional development plans, performance evaluations, performance improvement plans, and corrective action policies preferred
- Experience being self-directed, motivated and ability to demonstrate nonjudgmental professional decision making skills.
- Computer skills, including Microsoft Word, Excel and use of database systems.
- Must be able to pass a background check
A complete job description can be requested by e-mailing HR@360communities.org.
360 Communities values racial, ethnic and cultural diversity. We strongly encourage diverse candidates to apply.
360 Communities is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance, protected veteran status or any other characteristic protected by law.