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Domestic & Sexual Violence

Frequently Asked Questions

Our Services

What types of services do you provide?

We provide free, confidential, survivor-informed support tailored to each person’s needs, goals, and circumstances.

Services may include:

      • emotional support
      • safety planning
      • information about options and resources
      • assistance navigating legal and criminal justice systems
      • support with housing and financial needs
      • connections to community resources
      • help accessing medical or other services
      • accompaniment to appointments or court proceedings
      • support for family members or loved ones.

We do not make decisions for you. We’ll provide information, support, and encouragement so you can make choices that are right for you.

Do I have to be in immediate danger to contact Lewis House for help?

No. We support people at all stages, not only during emergencies. Whether you need immediate safety planning, have questions about your situation, or want support preparing for the future, we are available to help.

Can my children or family members receive support too?

Yes. Violence impacts families in many ways. We can provide support, resources, and information for children, caregivers, and loved ones who are impacted by domestic or sexual violence.

I’m not sure if what I experienced is domestic or sexual violence. Can I still reach out?

Yes. You do not have to be sure how to describe your experience or use a specific label to receive support. We understand that every person’s situation is different and can help you talk through what happened, answer questions, and explore options based on what feels right for you.

What if I don’t know what I need or where to start?

That is ok. Many people reach out because they have questions or feel overwhelmed. We can help you sort through your options, provide information, and connect you with resources based on your situation and what feels most important to you.

I’m unsure about getting a protective order. How can you help?

Protective orders can feel overwhelming. We are available to help you understand your options and navigate the process. We can provide information about different types of protective orders, help you understand what to expect, assist with safety planning, connect you with legal resources when needed, and provide support throughout the process. We cannot provide legal advice or guarantee an outcome, but we can help you access information and resources so you can make informed decisions that are right for you.

What to Expect

Will I have to report to law enforcement or go to court?

No. You do not have to make a report or participate in the legal system to receive advocacy services. We can provide information about reporting, legal options, and available resources so you can make informed decisions when you are ready.

Is what I share with you confidential?

Yes. We follow strict confidentiality guidelines designed to protect your privacy and safety. Our advocates can explain confidentiality and any limits to it when you connect with services so you understand what information is kept private and when information may need to be shared.

Will someone tell me what I should do?

No. We are here to support you, not make decisions for you. We will listen, provide information about your options and your rights, help you think through safety concerns, and support you in making choices that fit your needs and goals.

Shelter Stay

What is it like staying in a shelter?

Staying in shelter can be a big transition, and each person’s experience is different. Our Lewis House shelter is a communal living environment where individuals and families share common spaces, such as kitchens and living areas, while having private spaces for rest and personal time. Residents live alongside others who are also seeking safety and support, which can provide opportunities for connection, encouragement, and community.

Shared living means adjusting to different schedules, needs, and experiences. Residents work together to create a respectful and supportive environment by following shared expectations around safety, privacy, communication, and use of common spaces. Our staff members are available 24/7 to help residents adjust to shelter life, answer questions, provide support, and help each person work toward their individual goals.  There is no cost to stay in shelter. 

Sexual Assault Services

I think I might have been sexually assaulted. What should I do?

If you think you may have experienced sexual assault, know that you can reach out for support at any time. You do not have to be certain about what happened, have all the details, or know what you want to do next in order to talk with an advocate. We can listen, answer questions, explain available options, and support you in making decisions that feel right for you.  If the assault happened recently and you are considering a medical forensic exam, seeking care as soon as possible may help preserve options for collecting evidence and addressing any health concerns. A forensic exam is your choice, and you can receive support and information about the process without being required to make a report to law enforcement. Your safety and well-being are the priority. If you are in immediate danger, seek emergency assistance. Otherwise, connecting with a sexual assault advocate can be a first step toward getting support, understanding your options, and deciding what comes next. 

Can an advocate be with me during a forensic exam or medical appointment after an assault?

Yes. If you would like support, an advocate may be available to accompany you. We can help explain processes, answer questions, provide emotional support, and ensure you have information about your rights and options. We are here to support you and help you make informed decisions throughout the process. 

Services Beyond Shelter

What if I don’t need shelter? Can I still get help?

Yes. Shelter is only one type of support available. We can work with individuals who need help with safety planning, resources, legal systems, housing, finances, emotional support, or navigating next steps without staying at shelter. This can take place at a variety of locations, wherever is most convenient and safe for you and our staff.

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Do I have to leave my relationship to receive services?

No. You do not have to leave a relationship or make any specific decision to receive support. We work with people at all stages, including those who are considering leaving, those who have left, and those who are unsure about what they want to do next.

Can I get help even if the violence happened a long time ago?

Yes. There is no timeline for seeking support. Many people reach out days, months, or years after experiencing violence. We can provide support, resources, and information based on what is helpful to you now.

How do I know if a support group is right for me?

Support groups can be helpful if you’re looking for connection, encouragement, and the opportunity to learn alongside others who have had similar experiences. While everyone’s healing journey is different, many people find comfort in realizing they are not alone and in hearing how others have navigated challenges. You do not have to be ready to share your story to benefit from a support group; listening is always ok. If you’re unsure whether a group is a good fit, we can talk with you about your goals, answer your questions, and help you decide if a support group or another type of service may best meet your needs.

Prevention Education

How does prevention education help reduce domestic and sexual violence?

Prevention education focuses on building knowledge, skills, and healthy relationships before violence occurs. By increasing awareness, promoting respectful relationships and consent, challenging harmful attitudes, and helping people recognize warning signs and respond safely, community members can play an active role in creating safer homes, schools, workplaces, and communities. 

Who can request a presentation or training? Is there a cost?

Anyone can request a presentation or training. We provide education for schools, workplaces, healthcare providers, law enforcement, community organizations, faith communities, youth groups, and other community partners. Trainings are tailored to the audience and can cover topics such as healthy relationships, domestic violence, sexual violence, bystander intervention, trauma, safety planning, and supporting survivors.  All of our presentations are available at no cost.

How we can help
Our domestic and sexual violence prevention and intervention programs deliver safety in the moment of crisis and hope for a brighter future.

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Frequently Asked Questions

If you would like to speak with a member of our staff, we are available 24/7 at (651) 452-7288.  You can also review our frequently asked questions and answers.

FAQs

Lewis House Shelter

Lewis House is a safe haven for victims of domestic and sexual violence.

If you need support, call the Lewis House today, 24/7, at (651) 452-7288 and our staff will help.

All services are free and confidential.

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Did you know that the Lewis House is named after the late State Senator B. Robert Lewis, who championed violence prevention and intervention work in Minnesota?

The history of Lewis House

 

We are always looking for ways to improve our services. If you stayed at the Lewis House and recently departed, please consider filling out our survey.

Take the Survey

Services Beyond Shelter

Not all survivors want or need shelter. We can meet you where it works best for you.

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Sexual Violence Services

You do not need to cope with sexual violence alone. We can help.

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Support Groups
We house several support groups for survivors of domestic and sexual violence.

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Survivor Support Dog

360 Communities was the first domestic violence agency in the state to use trained dogs to support survivors.

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40-Hour Advocacy Training

360 Communities’ 40-Hour Advocacy Training allows attendees to gain a greater understanding of domestic and sexual violence while equipping them with the foundational knowledge and skills to be an advocate through interactive activities, discussions, and a variety of content.

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Education & Resources

Violence prevention begins with all of us. 360 Communities educates the public about the causes of domestic and sexual violence and works upstream to promote healthy relationships.

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Contact us

If you or someone you know has experienced sexual or domestic violence, fill out the form below for support or call our 24/7 crisis hotline (651) 452-7288 or call our Sexual Assault Services crisis line at (651) 405-1500.  If this is an emergency, call 911.